Management of Ghana Water Company Limited(GWCL) says it has began a nationwide revenue mobilization exercise to retrieve all arrears owed by customers.
Accordingto the GWCL, the exercise began on Wednesday 13th December 2022.
In a release sighted by Thinknewsonline.com, it said "Disconnection teams and Task Forces in all the regions and districts Offices will disconnect all categories of customers whose bills are in arrears. Disconnected customers will be made to pay their bills in full together with reconnection fees before they are reconnected"
The GWCL says it is advising its valued customers to make efforts to pay their bills and clear all arrears to avoid being disconnected.
"Apart from disconnecting defaulters, the teams will check illegal connections, self –reconnections and the use of in-line boosters pumps at customer’s premises. All persons found to be engaged in such criminal activities shall be handed over to the Police for prosecution"
The release added that paid up customers must leave their payment receipts behind when leaving their homes (premises) to avoid wrongful disconnections.
"Also, customers who have paid via mobile money or other electronic means will need to show SMS or electronic payment receipts as proof of payment"
"Payments of water bills can be made at all Ghana Water Company Limited Offices and Revenue Collection Points, via mobile money payments such as Vodafone cash, MTN MOMO, AirtelTigo cash, Slydepay, Express pay and all GWCL partnered banks across the country. Follow the mobile money payment process’ on your network and pay your bills in comfort"
Management of GWCL says it is entreating customers to cooperate with the teams as they undertake the all-important exercise in its effort to collect and mobilize the much-needed revenue to improve on water supply service in the country.
Below is a copy of the release:
Story by: Joshua Kwabena Smith
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