The Electricity Company of Ghana (ECG) has sent a strong warning to the general public to desist from making payments to them via mobile money transactions.
According to ECG, the new move will help save them from the fraudulent activities of scammers.
In a statement signed by the company, it said "These fraudsters call, send SMS or WhatsApp messages to unsuspecting customers, demanding payments for various services including service connection and electricity consumed, through mobile money (MOMO) transactions”
It however added aside from its client personally initiating transactions through its ECG Power Mobile App or shortcode *226#, “ECG will not demand payments for services through mobile money.”
ECG also stated that it is collaborating with security agencies to bring perpetrators to book. The power provider further charged the public to stick to the usual payments at its various ECG outlets adding that customers should demand for receipts after each transaction.
Below is the press statement:
Story by: Joshua Kwabena Smith