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COVID-19: ECG Outlines Implementation Guidelines On Electricity Relief For Lifeline Customers


The Management of Electricity Company of Ghana (ECG) has revealed following President Akufo-Addo's directive, the Government of Ghana (GoG) will absorb 100% electricity bills for lifeline residential customers (customers who consume between 0-50kWh) per month from July, 2020 till the end of year.


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According to the ECG, lifeline customers on both postpaid and prepaid metering systems will realise their relief effective August, 2020 to January, 2021.


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In a statement signed by the Managing Director of ECG, Kwame Agyeman-Budu, it said "Lifeline Prepaid Customers i.e customers on smart prepaid meters will be automatically be credited each month with their free lifeline units. Customers on non-smart prepaid meters will have to visit their vending points to recharge in order to receive their free lifeline units for each month"


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The statement on lifeline postpaid customers hinted their bills from August, 2020 will indicate the GoG absorption of their lifeline consumption.


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The Management however assured lifeline customers and stakeholders that it is resolved to implement the directive to the letter.


Below is a copy of the press release:

Story by: Joshua Kwabena Smith

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